Frequently Asked Questions

Everything you need to know about your Tom's Trunks experience.

How do I determine the right size for my trunks?

We provide a comprehensive size guide on each product page. Our trunks generally feature an elasticated waistband for a flexible fit; if you are between sizes, we recommend sizing up for maximum comfort.

What is your return policy?

We offer a 30-day return window for all unworn items in their original packaging with tags attached. Please note that for hygiene reasons, underwear and swimwear must have the protective seal intact.

How long does shipping take?

Standard domestic shipping typically takes 3-5 business days. International orders can take between 7-14 business days depending on the destination and customs processing.

Are Tom's Trunks sustainably made?

Yes, we pride ourselves on using organic cotton and recycled materials wherever possible. Our manufacturing partners adhere to strict ethical labor standards to ensure a positive impact on both people and the planet.

Can I track my order once it has been placed?

Absolutely. Once your order is dispatched, you will receive an email notification containing a tracking number and a link to follow your package's journey.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), as well as digital payment options like PayPal, Apple Pay, and Google Pay.